Airport & Aerodrome Shuttles

TRANSFER TO THE AIRPORT and / or AERODROME

Transfers Available : 24 hours a day / 7 days a week

Our company “LYVAI Transport” is available for transfers from Tontouta International airport and the domestic airport located at Magenta in Noumea. We have vehicles that can offer services for groups from 8 to 56 persons with a fleet of buses in varying sizes available for all your needs.
It is also possible to reserve hire cars with a private chauffeur or VIP services.

We can offer arrival or departure transfers from your hotel or private homes to the airport and vice versa. “LYVAÏ” has an agreement with the “Chamber of Commerce and Industry” of New Caledonia (CCI NC) to provide transfers for all arrivals and departures of all flights.

For groups, as for individuals, we guarantee a personalised and flawless service for all your tourism needs in New Caledonia.

BOOKING METHOD

Bookings must be made to our office by fax or e-mail or via our website :

• « LYVAI TRANSPORT »
• Tel : (687) 43.99.33 / Fax : (687) 43.99.31
• E-mail : societe@lyvai.nc

Bookings are subject to availability of requested services. “LYVAI” will do its utmost to answer your request but cannot be held responsible in the event of unavailability of one or more services requested (see the chapter on liability).

A booking confirmation will be sent to you in the form of an invoice. This document alone has the value of confirmation of the services actually booked. It is your responsibility to verify the accuracy between your request and the services actually listed on the invoice and therefore booked.

Any problems or errors must be reported to the company within a maximum of 72 hours of receiving the invoice. Beyond this time, any modification may be subject to a cancellation or modification fee. Only clear requests specifying reservations/bookings will be considered to actual booking with the providers. Other communications/exchange will be considered as requests for quotations only, and will not result to any booking with the providers, and therefore the company “LYVAI” cannot be held responsible for lack of availability of these services at a later date.

Each booking to be taken into account must clearly indicate :

• Your First and Family names
• Ages of all children
• Dates with arrival and departure times, including flight numbers
• Possible options: booster seats, baby/child seats.

The clarity and legibility of the reservation/booking request are your responsibility, “LYVAI” cannot be held responsible for any misunderstanding of the reservation request.

PAYMENTS :

• • Individuals :

The entire amount must be paid into our bank account, in the name “LYVAI” before the arrival of the customer.

• • Groups :

The entire amount must be paid into the bank account, in the name of “LYVAI”, before the arrival of the group, with the complete list of participants.
If the payment has not been received within the deadline by “LYVAI”, the latter reserves the right to cancel the booked services for non-compliance with the general conditions of sale.

Payment can be made by cheque payable to “LYVAI”, by bank transfer or credit card. In all cases, the money must be in the bank account of the company “LYVAI” by the arrival date.

Our bank account is as follows :

• Bank’name: B.C.I. (Caledonian Investment Bank)
• Address Bank’s Branch : Victoire – NOUVELLE CALEDONIE.
• BSB : 17499
• Code Counter : 00010
• Account number : 17567002014
• Key RIB : 03

The payment by bank transfer must imperatively carry the number of your reservation. Please send us a copy of your transfer notice by fax or mail: societe@lyvai.nc .

The “CFP franc” (XPF) is the currency in force in New Caledonia. It is preferable that your payments are made in this currency. The only currency accepted in addition to the CFP Franc(XPF) is the Euro. The costs are borne by the issuer.

MODIFICATIONS :

Any changes made during your stay to the previously confirmed itinerary will incur a fee of 2,000 CFP per file.

CANCELLATION :

Any cancellation must be sent by fax or e-mail to “LYVAI”, who will send you a confirmation of the cancellation by return.

The following fees will be charged based on the cancellation date :

• More than 30 days before arrival: no charge.
• 30 to 15 days before arrival: 10% of the total amount of the file.
• 15 to 7 days before arrival: 30% of the total amount of the file.
• From 7 to 3 days before arrival: 50% of the total amount of the file.
• Less than 3 days before arrival: 100% of the total amount of the file.

RESPONSIBILITY :

“LYVAI” shall not be liable in the event of total or partial breach of an obligation, in case of force majeure or circumstances beyond its control and not caused by its fault or negligence (road blocking for example, etc.).

In case of a dispute, only the court jurisdiction of New Caledonia shall be competent to settle the complaint.

PRICES :

The prices are given for information only, for the current period (generally from 1 January to 31 December), excluding Christmas and New Year. They may be subject to changes at any time, with or without notice, on the initiative of our contractors (Hotels, airlines, …) and without liability to “LYVAI”.

Only the confirmation invoice sent to you indicates the rates applied to your file.